Refund policy

Returns are accepted only in cases of manufacturing defects or incorrect items delivered. Products must be unused, in their original packaging and reported within 15 days of the purchase.

 

To request a return, please contact our support team with your order details and clear images or videos of the issue. Our team will review the request and guide you through the next steps.

Contact us by emailing us at hello@getyourrig.com or calling us on +91 8725000234

 

Can I cancel my order?

Orders can be cancelled only before they are shipped. Once an order has been dispatched, cancellation is no longer possible.

 

How will refunds be processed?

Approved refunds are processed to the original payment method used at checkout. Refund timelines may vary depending on the payment provider and bank processing times.

 

Are there any items that cannot be returned?

Certain items, such as customised products, clearance items or products marked as non-returnable are not be eligible for return. These details are clearly mentioned on the product page where applicable.